Terms of Service for MITHILA DAIRY PRIVATE LIMITED

Effective Date: [Insert Effective Date]

These Terms of Service ("Terms") govern access to and use of the services, facilities, website, and related offerings provided by MITHILA DAIRY PRIVATE LIMITED, a company incorporated in India, having its registered office at 005/18-A, VARDHAMAN PARK DESHMUKH HOMES, DOMBIVALI (EAST), MUMBAI, Maharashtra, India - 421203 ("Company", "we", "us", or "our"). By accessing, booking, purchasing, or using any of our services, you ("Client", "you", or "your") agree to be bound by these Terms.

1. Introduction and Acceptance of Terms

These Terms constitute a legally binding agreement between you and MITHILA DAIRY PRIVATE LIMITED in connection with the use of our podcast studio and related production services. If you do not agree to these Terms, you must not use our services, website, or studio facilities.

By making a booking, signing a service order, confirming a session, paying an invoice, or otherwise using our services, you acknowledge that you have read, understood, and agreed to these Terms, including any additional service-specific conditions, policies, or written agreements referenced herein.

2. Scope of Services

MITHILA DAIRY PRIVATE LIMITED operates a podcast-studio business and may provide one or more of the following services, subject to availability, booking confirmation, and applicable service orders:

We may also provide related support services such as pre-production consultation, session setup, file delivery, and technical assistance. Any service not expressly included in a written quotation, invoice, or service order is excluded unless otherwise agreed in writing by the Company.

We reserve the right to modify, suspend, or discontinue any service, equipment, or facility at any time, subject to any existing confirmed booking or mandatory legal obligations.

3. User Obligations and Responsibilities

You agree to use our services responsibly and in compliance with all applicable laws, regulations, and third-party rights. Without limiting the foregoing, you shall:

You are solely responsible for the content you create, upload, transmit, publish, or distribute using our services. The Company does not review all content in advance and assumes no responsibility for user-generated content.

4. Payment Terms and Conditions

All fees, charges, taxes, and payment terms shall be as stated in the applicable quotation, invoice, booking confirmation, or service order. Unless otherwise agreed in writing:

If a session exceeds the booked time, additional charges may apply based on our then-current rates or the rates stated in the service order. Final deliverables may be withheld until all outstanding amounts are paid in full.

5. Cancellation and Refund Policy

Cancellations and rescheduling requests must be made in writing or through the communication channel designated by the Company. The following principles apply unless a separate written agreement states otherwise:

The Company may cancel or reschedule a booking due to technical issues, safety concerns, non-payment, misconduct, or force majeure. In such cases, our liability shall be limited to rescheduling the session or refunding the amount paid for the affected portion of the service, at our discretion and subject to applicable law.

6. Liability Limitations

To the maximum extent permitted by applicable law, MITHILA DAIRY PRIVATE LIMITED shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of business, loss of data, reputational harm, or loss of opportunity, arising out of or related to the use of our services.

Without limiting the foregoing, we are not responsible for:

Our total aggregate liability for any claim arising out of or relating to the services shall not exceed the amount actually paid by you to the Company for the specific service giving rise to the claim during the period of three (3) months preceding the event giving rise to the claim, unless a different limitation is required by applicable law.

7. Intellectual Property Rights

All intellectual property rights in and to the Company’s website, branding, studio processes, templates, workflows, technical methods, software configurations, audio signatures, and pre-existing materials remain the exclusive property of MITHILA DAIRY PRIVATE LIMITED or its licensors.

Unless otherwise agreed in writing, upon full payment of all applicable fees, you will own the final custom content specifically created for you, excluding:

You grant the Company a non-exclusive, worldwide, royalty-free license to use your name, logo, trademarks, and submitted materials solely to provide the services, manage the booking, and maintain records, unless you notify us otherwise in writing and such restriction is feasible and lawful.

You represent and warrant that any materials you provide to us do not infringe the rights of any third party and that you have all necessary rights to authorize our use of such materials for the purpose of delivering the services.

8. Data Protection and Privacy

The Company may collect, use, store, and process personal data in connection with bookings, communications, billing, studio access, content production, and service delivery. We will handle personal data in accordance with applicable privacy and data protection laws and our internal privacy practices.

By using our services, you acknowledge that we may process information such as names, contact details, billing information, session details, audio/video recordings, and communications for the purposes of:

Where recordings contain personal data of guests or participants, you are responsible for obtaining any required notices and consents unless we have expressly agreed in writing to do so on your behalf. We may retain records for as long as necessary for business, legal, tax, audit, or security purposes.

For privacy-related inquiries, please contact us using the details in Section 12.

9. Force Majeure

The Company shall not be liable for any delay, failure, or interruption in performance caused by events beyond our reasonable control, including but not limited to natural disasters, fire, flood, epidemic, pandemic, war, terrorism, civil unrest, labor disputes, power failure, internet outage, government action, equipment failure not caused by our negligence, or acts of third parties.

In the event of force majeure, we may suspend, postpone, or modify the affected services for the duration of the event and a reasonable recovery period thereafter. We will use commercially reasonable efforts to resume performance as soon as practicable.

10. Changes to Terms

We may revise these Terms from time to time to reflect changes in our services, operations, legal requirements, or business practices. The updated Terms will be effective upon posting on our website or upon notice to you, as applicable.

Your continued use of our services after any update constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using our services and, where applicable, cancel any future bookings in accordance with the cancellation policy.

11. Applicable Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles, subject to any mandatory consumer protection or other non-waivable legal rights applicable to you.

Subject to applicable law, the courts having jurisdiction over Mumbai, Maharashtra, India shall have exclusive jurisdiction over any dispute, claim, or proceeding arising out of or relating to these Terms, the services, or any related transaction.

12. Contact Information

If you have any questions, complaints, notices, or requests regarding these Terms or our services, you may contact MITHILA DAIRY PRIVATE LIMITED at:

13. Severability Clause

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or competent authority, that provision shall be enforced to the maximum extent permissible and the remaining provisions shall continue in full force and effect.

If any invalid or unenforceable provision can be modified to make it valid and enforceable while preserving its intent, it shall be deemed modified accordingly. The failure of the Company to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.

Entire Agreement: These Terms, together with any applicable quotation, invoice, booking confirmation, service order, and any written addendum, constitute the entire agreement between you and MITHILA DAIRY PRIVATE LIMITED regarding the services and supersede prior or contemporaneous understandings on the same subject matter, to the extent permitted by law.

4/22/2026 Hjem