Privacy Policy of MITHILA DAIRY PRIVATE LIMITED

Effective Date: [Insert Effective Date]

1. Introduction and Company Information

This Privacy Policy explains how MITHILA DAIRY PRIVATE LIMITED (“we”, “us”, “our”) collects, uses, discloses, stores, and protects personal data when you visit or use our website, services, and related communications. This policy applies to our business operations as a podcast-studio and to all personal data processed by us through the website flynxumbitflorbar.pro and related channels.

Data Controller / Operator: MITHILA DAIRY PRIVATE LIMITED

Registered Address: 005/18-A, VARDHAMAN PARK DESHMUKH HOMES, DOMBIVALI (EAST), MUMBAI, Maharashtra, India - 421203

Email: [email protected]

Phone: +91 22 8899 0011

Company Registration / CIN: U74999MH2011PTC218575

2. Data Collection and Processing

We may collect and process the following categories of personal data, depending on your interactions with us:

• Identity data: name, username, and similar identifiers.
• Contact data: email address, phone number, postal address, and communication preferences.
• Booking and service data: podcast booking details, studio session preferences, production requirements, guest information, and related correspondence.
• Technical data: IP address, browser type, device identifiers, operating system, language settings, and usage logs.
• Usage data: pages visited, time spent, clicks, referral sources, and interaction with our website and communications.
• Payment and transaction data: billing details, payment status, and transaction records, where applicable.
• Audio, video, and content data: recordings, files, scripts, images, and other content you provide or create through our podcast-studio services.
• Communication data: messages, inquiries, feedback, support requests, and records of our correspondence.

We collect personal data directly from you, automatically through our website and systems, and from third parties where lawful and appropriate. We may also process data generated during the provision of podcast-studio services, including session coordination, editing, publishing support, and client communications.

3. Purpose of Data Processing

We process personal data for the following purposes:

• To provide, manage, and improve our podcast-studio services.
• To respond to inquiries, requests, and support communications.
• To schedule sessions, manage bookings, and coordinate production activities.
• To create, edit, store, and deliver audio, video, and related content.
• To process payments, invoices, and accounting records.
• To operate, maintain, secure, and improve our website and systems.
• To personalize user experience and analyze service usage.
• To send service-related notices, administrative messages, and, where permitted, marketing communications.
• To comply with legal, regulatory, tax, accounting, and contractual obligations.
• To protect our rights, property, safety, and the rights, property, and safety of others.

4. Legal Basis for Processing

Where applicable privacy laws require a legal basis for processing, we rely on one or more of the following:

• Consent: where you have given clear permission for specific processing activities.
• Contractual necessity: where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legal obligation: where processing is necessary to comply with applicable laws, regulations, court orders, or lawful requests.
• Legitimate interests: where processing is necessary for our legitimate business interests, such as service improvement, security, fraud prevention, and business administration, provided your interests and rights do not override those interests.
• Vital interests: where processing is necessary to protect life or prevent serious harm.

5. Data Sharing and Third Parties

We may share personal data with the following categories of recipients, only as necessary and subject to appropriate safeguards:

• Service providers: hosting providers, cloud storage providers, IT support, analytics providers, communication tools, payment processors, and other vendors assisting our operations.
• Professional advisers: lawyers, accountants, auditors, consultants, and insurers.
• Business partners and collaborators: where required for podcast production, distribution, editing, publishing, or related services.
• Authorities and regulators: where required by law, court order, or lawful request.
• Successors and transferees: in connection with a merger, acquisition, restructuring, sale of assets, or similar corporate transaction.

We do not sell personal data in the ordinary course of business. If any disclosure is required for marketing, advertising, or analytics purposes, we will do so only in accordance with applicable law and any required consent or notice obligations.

6. Data Transfer to Third Countries

Depending on the location of our service providers, collaborators, or infrastructure, personal data may be transferred to and processed in countries outside your country of residence, including countries that may have different data protection standards.

Where such transfers occur, we take appropriate measures to protect personal data in accordance with applicable law. These measures may include contractual safeguards, confidentiality obligations, security controls, and other legally recognized transfer mechanisms.

7. Storage Duration

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Client and service records: retained for the duration of the service relationship and for a reasonable period thereafter.
• Financial and tax records: retained as required by applicable accounting, tax, and regulatory laws.
• Communication records: retained for operational, support, and evidentiary purposes.
• Technical logs and analytics data: retained for security, diagnostics, and performance analysis for a limited period.
• Content and media files: retained according to project requirements, contractual terms, and storage arrangements, or until deletion is requested where applicable and lawful.

When personal data is no longer needed, we will delete, anonymize, or securely archive it in accordance with our retention practices and legal obligations.

8. User Rights

Subject to applicable law, you may have the following rights regarding your personal data:

• Access: the right to request confirmation of whether we process your personal data and to obtain a copy of that data.
• Rectification: the right to request correction of inaccurate or incomplete personal data.
• Erasure: the right to request deletion of your personal data in certain circumstances.
• Restriction: the right to request limitation of processing in certain circumstances.
• Data portability: the right to receive certain personal data in a structured, commonly used, machine-readable format and to request transfer to another controller where technically feasible.
• Objection: the right to object to processing based on legitimate interests or for direct marketing, where applicable.

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before responding to your request. We will respond within a reasonable period and in accordance with applicable law.

9. Withdrawal of Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

If you withdraw consent, we may no longer be able to provide certain services or features to you. We will inform you if this is the case at the time of withdrawal.

10. Right to Complain

If you believe that our processing of your personal data violates applicable privacy laws, you may have the right to lodge a complaint with a competent supervisory authority or other relevant regulatory body.

We encourage you to contact us first so that we may address your concerns directly and promptly.

11. Data Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, destruction, or misuse. These measures may include:

• access controls and authentication procedures;
• encryption and secure transmission methods where appropriate;
• secure storage and backup practices;
• role-based access restrictions;
• monitoring, logging, and incident response procedures;
• staff confidentiality obligations and security awareness practices.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect personal data, we cannot guarantee absolute security.

12. Contact Information

If you have questions, concerns, or requests relating to this Privacy Policy or our processing of personal data, please contact:

MITHILA DAIRY PRIVATE LIMITED
005/18-A, VARDHAMAN PARK DESHMUKH HOMES, DOMBIVALI (EAST), MUMBAI, Maharashtra, India - 421203
Email: [email protected]
Phone: +91 22 8899 0011
Website: flynxumbitflorbar.pro

13. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updated version will be posted on our website with a revised effective date.

We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after any changes become effective indicates your acceptance of the updated policy, to the extent permitted by applicable law.